GrowthPulse User Guide
  • Welcome to the GrowthPulse User Guide
  • Getting Started with the GrowthPulse CRM in Telegram
    • Simplified Enterprise Onboarding Process
    • Training and Support
    • Security Features
    • Troubleshooting and Support
  • Using the GrowthPulse Telegram-Integrated CRM Bot
    • Manage My Accounts
      • Selecting A Company For View
        • Understanding Status Assignments
        • Edit Company Information
        • Manage Contacts
        • Manage Projects
        • Manage Meetings
        • Manage Legal Docs
        • Manage Groups: Integrating AI with Telegram's Group Chat Functions
          • Create A New Group
          • Connect GrowthPulse to An Existing Group
          • Getting the Full Benefit of the Pulsecheck AI System
        • Manage PULSECHECKS
        • Manage Notes
    • Add a New Account
    • Search for an Account
    • View Other Users Accounts
      • Claim Unassigned Accounts
    • Prospecting Dashboard
    • Data Export Wizard
    • Managing Admin Functions
      • Remove Users
      • Edit Accounts
      • Import and Export Information
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  1. Getting Started with the GrowthPulse CRM in Telegram

Troubleshooting and Support

If you encounter any issues while using GrowthPulse, here are some steps you can take to resolve common problems and access additional support:

Basic Troubleshooting Steps

  • Check Your Internet Connection: Ensure you have a stable internet connection, as GrowthPulse requires it to function properly.

  • Restart the Telegram App: Sometimes, simply restarting the Telegram app can resolve minor issues.

  • Use the "/start" Command: If the bot becomes unresponsive, try using the /start command to reset it and return to the main menu.

Contacting Support

  • Help Desk: Coming Soon

  • Frequently Asked Questions (FAQ): Coming Soon

  • Feedback and Suggestions: We welcome your feedback! If you have suggestions for improving GrowthPulse, please type /feedback in the bot conversation.

Staying Updated

  • Product Updates: Keep an eye out for updates within the app or via email. We regularly release new features and improvements based on user feedback.

  • Training and Tutorials: Access training materials and tutorials directly within GrowthPulse to help you get the most out of the platform.

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Last updated 7 months ago